Unable to access Plesk GUI: Access denied for user ‘admin’@’localhost’ (using password: YES)

Symptoms

Plesk interface is inaccessible. One of the following error messages is shown in a web-browser or when executing some Plesk utilities, like plesk db or plesk login:

ERROR: 500 Plesk\Exception\Database
Zend_Db_Adapter_Exception: SQLSTATE[HY000] [1045] Access denied for user ‘admin’@’localhost’ (using password: YES)


ERROR: PleskFatalException
Unable to connect to database: saved admin password is incorrect.
0: common_func.php3:9


psaerror(string ‘Unable to connect to database: saved admin password is incorrect.’)
1: auth.php3:127
Additionally, an exception has occurred while trying to report this error: Zend_Exception
No entry is registered for key &;translate&; (Abstract.php:144)

Cause

The hashed password in the file /etc/psa/.psa.shadow, that is used to access Plesk database, does not match the admin password in the ‘mysql’ database.

Symptoms Plesk interface is inaccessible. One of the following error messages is shown in a web-browser or when executing some Plesk utilities, like plesk db or plesk login: ERROR: 500 Plesk\Exception\DatabaseZend_Db_Adapter_Exception: SQLSTATE[HY000] [1045] Access denied for user ‘admin’@’localhost’ (using password: YES) ERROR: PleskFatalExceptionUnable to connect to database: saved admin password is incorrect.0: common_func.php3:9…

Symptoms Plesk interface is inaccessible. One of the following error messages is shown in a web-browser or when executing some Plesk utilities, like plesk db or plesk login: ERROR: 500 Plesk\Exception\DatabaseZend_Db_Adapter_Exception: SQLSTATE[HY000] [1045] Access denied for user ‘admin’@’localhost’ (using password: YES) ERROR: PleskFatalExceptionUnable to connect to database: saved admin password is incorrect.0: common_func.php3:9…

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